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Return request
Hola, alguien sabe que debo hacer si el vendedor no me ha enviado el shipping label?
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Hola, alguien sabe que debo hacer si el vendedor no me ha enviado el shipping label?
disneyshopper
Mentor4 months agoebay's Money Back Guarantee expires 30 days after receipt of the item.
Go to My ebay > Purchase History
Locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on More to see that option. The seller will need to provide a prepaid shipping label for its return. ebay sends you a link to print out the label. Print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click on Ask ebay to step in, to force the refund.
The seller has 3 days to reply to the returns request. If no reply, on day 4 go back to the returns request and click Ask ebay to step in, to force the refund.
catajara_63
OP4 months agoHello, does anyone know what I should do if the seller hasn't sent me the shipping label?