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Return reqested
I sold a game system and stated in the total and discriphtion that it was untested. I don't accept returns and now the buyer said it doesn't work and wants to return it saying it was not described right what do I do? I offered $40. refund for $140 item.
1 comment
wooden_flower
Mentor1 year ago@rakeagle
You need to accept the return, pay the return shipping and refund the buyer in full. Used means fully functional - it doesn’t matter that you said untested.
Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller’s listing for full details and description of any imperfections
If you don’t want to pay the return shipping for an item you now know doesn’t work, you can refund in full without asking for the item to be shipped back at your expense.