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return process
How difficult is it to return a wrong advertised product?
hard and petty full
Will never ever buy from Ebay again
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How difficult is it to return a wrong advertised product?
hard and petty full
Will never ever buy from Ebay again
inceptions
Mentor5 months agoHi @sygl-157
It's very easy to return an item that is not as described.
Here's what to do...
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=item%20not%20as%20described&lucenceai=lucenceai&docId=HELP1134