Return policy
I recently added sports jerseys to my inventory and has been very successful BUT as usual, I have a no hassle return policy to help my customers feel comfortable about buying a good product.
Since I started selling the jerseys, im close to 1000 sold but my return is over 100. Some of the reasons are silly but I have to honor my policy. I understand that sometimes items from China and Indonesia aren't perfect so i don't mind standing behind my items but I'm getting the feeling that some of the returns are after a game and then they send back the jersey.
Does anyone have similar issues or ideas? I've had my ebay store for 16 years and had more returns in 2 months than I've had in the previous 15 years. Its frustrating and very costly.
0 comments