Return of purchase | Ask a Mentor | eBay Community

Return of purchase | Ask a Mentor | eBay Community

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Return of purchase

I need to return a candle I purchased

cat_9644

0 View listings

Posted 2 years ago·Last reply 2 years ago

3 comments

cat_9644

OP2 years ago

0 View listings

How do I return this candle.

cat_9644

OP2 years ago

0 View listings

How do I get my return postage free label?

lady_madonna

Mentor2 years ago

Volunteer Ebay Mentor1040 View listings

@cat_9644

Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. Attach a photo.
If your Return Request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.