<span class="">I made a purchase and the product did not arrive. And without receiving the product initiate a return of the product. And I can't ask for a refund of the money. How can I contact a person on ebay?</span>
What is the estimated date of delivery, as shown in the Order Details in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
Select “More actions†beside your item and then “I didn't receive it.â€
Click the box beside I want a refund.
Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
lady_madonna
Mentor2 years ago@henry_cuasapaz
What is the estimated date of delivery, as shown in the Order Details in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.