Return of an item. Did not receive return shipping label from Seller.

Question

Seller is responsible for return shipping. I received communication that the return has been approved and label will follow. Never received the label. How can I get help through Ebay? I cannot reach a live representative.

rfmtm · Answer

If the seller was not international then:

Try clearing your browser's cache and try the link again.

Make sure browser is set to open PDF files with Adobe and not its built in reader.

Try going to your Purchase history.
Find the item in Returns and cancelled orders.
Select View return details.
Choose See label.

If the label is printing blank:

When the return label print window opens, do not use the PRINT button at the bottom of the page. Instead click on the ">>" at the upper right of the window and either use the Print or Save option there.

If none of the above helps, you will have to call ebay to email you a copy of the label.

Contact ebay by chat or callback here:
https://www.ebay.com/help/eua?id=5275&mkpid

Send a private message for further help here:
http://Facebook.com/eBay
or
http://Twitter.com/AskeBay