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Return of a purchase and getting no good response from the seller or ebay
I had purchased a HP Printer head for my printer but just before it arrived on January 7th 2025 my printer was completely useless regardless of trying to install a new printer head which a very savvy computer friend of mine told me that it wouldn't help replacing the Printer head. So I tried to notify the seller and also ebay for weeks now to find out if I needed a return postage label of how to just send it back on my own cost to get a full refund. I was asked for a tracking number and I sent it to the seller/ebay and now I receive another notice saying they needed an error code to help me. What the heck is an error code. Also ebay says that I might be past the return time for a refund. Well I asked for the information on how to return the unused item and those were the responses that I received. And apparently ebay doesn't have any customer service unless you are a steady customer making many purchases. So what do you suppose they will do for me.
