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Return never arrived
Seller wanted to return an Apple Watch that they couldn’t get set up right. I never received the item. I’m a new seller so I sent the refund as soon as it popped up but now I’m wondering if I was supposed to wait until I received the return. Now seller won’t respond and they never sent me any tracking info. I did report that I never got the item back so there is an open case. I can’t get to talk to a Person on the eBay customer service line and the help articles or whatever on here don’t answer my question. It’s been like a month and I’ve not heard from eBay or the seller. What should I do now?
1 comment
disneyshopper
Mentor2 years agoWhen a buyer files a Returns Request, and you accept it, you do not refund until you actually receive the item back. Very often the buyer changes his/her mind and does not send the item back.
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