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return labels
Does anyone know how to send customer return label? The item was missing a part and he contacted me and I am the one that started the refund request. Since he didn't request it I am having trouble sending him a return label. Thanks
1 comment
kensgiftshop
·3 years agoThe seller can't start a return, the buyer has to.
Send the buyer this information
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
When they open the return, accept it and you'll be able to provide a shipping label through the case.