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Return label reflects incorrect address that is not updating in profile
I have attempted numerous times to correct the return address in my account. I've added the correct address numerous times however the page does not update.
3 comments
inceptions
Mentor8 months agoHi @familia2655
The next time you purchase a label, use the Edit option below the displayed address to select the new address you entered. After that, the new address should "stick."
familia2655
OP8 months agoThank you I will try it the next time. It's a bit frustrating when you can't speak to a human beingðŸ‘ðŸ¼
inceptions
Mentor8 months agoHi @familia2655
You're very welcome.
99.9% of the time, there is no need to speak with a customer service rep. There are millions and millions of eBay members. They don't have enough reps to speak with everyone. That being said, when it's necessary, you can speak with one.
Your best bet is to come here first though when you have a question. The mentors on this board have much more experience with eBay than the reps, many of whom must look up your answer in the Help topics and read it to you. In the event that we can't help, we'll refer you to eBay.