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return label on refunded item
return label on refunded item
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Discussions in this board are limited to the original poster and Community Mentors
return label on refunded item
comics-scifi-collectibles
Mentor9 months ago@griffinmotors71 I am not sure if you are asking as the buyer or the seller.
If you are asking as the SELLER:
I hope you have an honest buyer.
Always get the item back and then refund the buyer.
Once you issue a refund the buyer can NOT access the eBay return label and there is no motivation for the buyer to return the item.
You will not be charged for the eBay label that was issued in the return request since it won't be used.
You can send the buyer a return shipping label in eBay messages as a JPEG. Buy the label on Pirateship.com.
Pirateship charges the same commercial rate as eBay and they refund you for the label if it's not used within 30 days.
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BUYER:
Once a refund is issued it's not possible to print an eBay return label from the request.
One of these reasons for the refund before the item was returned applies>
1. The seller made a mistake and issued a refund before you printed the return shipping label.
2. The seller decided it was better for their bottom line to issue a refund than having to pay for return shipping and then refunding.
3. eBay had to force a refund then the seller doesn't get their sellers fees back, they get a defect, and the buyer is usually allowed to keep the item.
You can reach out to your seller and see if they still want the item back. If they do then they can send you a return label in eBay Messages as a JPG. The seller will not be charged for the label in the case since it was not used.
You are not required to return the item once a refund is issued. You can keep, donate, or dispose of the item if it no longer has value. However, I do feel that returning the item is the right thing to do as long as the seller pays return shipping.