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Return label
Every time I click on the link to print the return label I get an error message. Of course, I cannot reach an actual human to get assistance. Likewise, when I click on the link to message the seller, it takes me to a different page where I’m not able to do so. Very frustrated as I was sold an item that simply does not work. And want to return. Is there any suggestions on how to reach an actual human being?
1 comment
disneyshopper
Mentor4 months agoI recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST