Return Label
I have a computer to return. I purchased 4 computers separately from the Seller. They went to my Employees at 3 different addresses because they work from home. I ordered one too many computers and I need to return it. The Seller sent me an email with the Return Label. When I clicked on the Return Label Button on the Email it said: "Something went wrong: it is on our end; it is not on your end. Please try again." I tried several more times but it was always the same response. I responded to their email and told them to send me another Return Label. I never got a response. I found another email for them and sent them another email several days ago but still have not had a response. I have called three other numbers for Ebay but only to get an automated teller. I called 866-961-9253; 866-540-3229 and 404-688-7042. (Note: I did not have an account with Ebay. I ordered as a Guest. Shortly after I received Confirmations from the Seller
of my purchases their information said if I created an Account that I could Track my purchases. So I did. In several of my attempts to create an on line Return they would ask me to sign in to my account and go to my purchases. However my purchases were made before I created an Account so my purchases were not listed on my new Account. If I could just talk to a live Agent I think this could be resolved but so far I have not been able to talk to a real person. Any help would be appreciated. The first email I received with the Return Label that would not work said I needed to Return the Computer by 10/31/25 so I'm running out of time. Thanks in advance for your help. Don