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Return label
How do I buy a prepaid label for returns to me (the seller)?
Thanks
Greg
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I buy a prepaid label for returns to me (the seller)?
Thanks
Greg
comics-scifi-collectibles
Mentor2 years ago@grstal_69 You approve the return and the buyer prints the eBay return label. You can provide your own return label if you wish for the shipment to be insured for lost mail or damage in shipping.
Send an eBay shipping label
If the package meets the size requirements set by the return carrier, you can purchase a return shipping label through the return request and send it to your buyer. They can then print the label and use it to send the item back to you.
Here’s how to send an eBay shipping label from the View return details section:
Return shipping labels don’t include insurance. If you want return shipping to be insured, see our section on alternative return shipping options.
Return shipping costs when you use an eBay label
Provide your own pre-paid label
If you’d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isn’t available, you can provide your own return label.
When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. For items that have a total cost of $750 or more, signature confirmation is required.
Here’s how to send your own label from the View return details section:
https://www.ebay.com/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703&st=12&pos=1&query=Return%20shipping%20for%20sellers&intent=return%20shipping%20for%20sellers&context=DEFAULT_SELLER&docId=HELP1380
house*of*paws
Mentor2 years agoHi @grstal_69
The seller can opt into sending buyer a shipping label at the time buyer files a return request.
[Depending on the cost of the return shipping … sometimes it’s better to just refund in full without requiring a return … especially if the item is damaged. It’s the seller’s choice.]