Return label
I purchased an item that arrived damaged. After I requested a return/refund the seller accepted it and it said I could ship the item back but there isn’t a return label. Where do I find the return label?
1 comment
I purchased an item that arrived damaged. After I requested a return/refund the seller accepted it and it said I could ship the item back but there isn’t a return label. Where do I find the return label?
comics-scifi-collectibles
Mentor2 years ago@katkar312 If the seller refunds you before approving the prepaid return label ( that the seller pays for) then you can not print a label from the return request. The seller would have to send one as a JPEG in eBay messages if the want the item back.
If the seller has NOT refunded you yet then try the print return label button on this page:
https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066&st=
OR ask eBay to step in and help>
4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701