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Return item for replacement and or refund
I know less then zero about computer technology/protocol. I'm trying to submit a request for a return/replacement/refund and have no clue whatsoever as to how complete this request... i.e. it asks for a photo of the item. I do not use a smart phone, I use a caveman phone, and have no idea how to include a photo. The easiest way for me to resolve this issue would be talk to someone on the phone, but of of course, while this would the the easiest way for me to be a satisfied customer, it's virtually impossible to get phone customer service when ordering stuff on line. I hate it... Any and all all help regarding this matter would be greatly appreciated.
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