Return item for refund

Question

Returned item for refund was told I get the refund for the item. It was sent back on time now they're telling me it was received late and no refund. So now what no refund and I do not have the product I purchased.

comics-scifi-collectibles · Answer

@kennetlac_7 Did you use the official eBay return label from the return request?

Here's how to contact eBay customer service and ask eBay to take a look at what went wrong>

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/