return item

Question

I sold a jacket had the size and the measurements and the gentlemen said I was ripping him off because the jacket did not fit him, well he wants a refund which i have not problem with but i want the jacket back first. He messaged me on ebay and said he is handicapped and cannot get to post office so now what do I do?

Any help would be appreciated.

Thanks

Judy

inceptions · Answer

Hi @kest-9323 Suggest to the buyer that he can schedule a package pickup. His carrier will come to the door for the package on the scheduled day. https://tools.usps.com/schedule-pickup-steps.htm