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Return Help
I returned something because I saw it wouldn’t arrive until January through February, so I returned. The owner still has it he hasn’t shipped it off to the carrier yet. So should I complete the return? I’m lost and confused
1 comment
jacbarcollectibles
Mentor2 years agoUnfortunately you opened a return request when you did not receive the item yet. eBay will only give you a short time to prove you shipped the item back to the seller which you cannot do. You should have opened a cancellation request. Most requests cannot be changed once you make them and you are allowed only one request per item. You should contact eBay customer service and see if they can change the request.
You can contact customer service using this link to ask for a call back: https://www.ebay.com/help/contact_us?id=4191&st=10 Please note that if the wait time for a call back is too long eBay will remove the option until the wait time is shorter. Just try again later. Customer service is open from 5am to 9pm Pacific Time.