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    Return fraud from buyer
                     

    I shipped an item to a buyer and the buyer requested a return and claims the item isn't in the package. However, I know for a fact the item was in the package. His message does seem kinda scammy. Is this a new form of scamming??? What can I do as the seller?

     

    halev.us.lbehvd3a8c
    halev.us.lbehvd3a8c
    10View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    an-57470

    an-57470

    ·1 year ago
    0View listings
    @halev.us.lbehvd3a8c wrote:

    I shipped an item to a buyer and the buyer requested a return and claims the item isn't in the package. However, I know for a fact the item was in the package. His message does seem kinda scammy. Is this a new form of scamming??? What can I do as the seller?

     

    @halev.us.lbehvd3a8c 

     

    No, not new. It was happening back when eBay was first born.  Unfortunately, there are dishonest people that we all have to deal with from time to time. 

    All you can really do is report the buyer.

     

    If the buyer opens the right type of return case, you will have no means to fight it, and eBay will force you to refund, in full. 

    This is why the advice most given here is: do not list anything that you cannot afford to lose/give away. 

    Sorry this happened to you. 

                                           
                                                                                     
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