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RETURN FRAUD......
ARE THERE ANY OTHER SELLERS OUT HERE IN EBAY LAND THAT ARE DEALING WITH RETURN FRAUD?? AFTER NEARLY 18 YEARS OF BEING BOTH A BUYER & SELLER HERE ON EBAY I HAVE FOUND THAT THE LEVEL OF "RETURN FRAUD" HAS RISEN STEADILY. EBAYS "MONEY BACK GUARANTEE" MAKES IT SO SIMPLE FOR A DISHONEST BUYER TO PURCHASE A NEW ITEM, RECEIVE THAT NEW ITEM, THEN CLAIM THAT WHAT THEY RECEIVED WASN'T WHAT THEY ORDERED WHEN IN ALL REALITY THE BUYER DID RECEIVE A NEW ITEM AND THEY SWITCH IT OUT WITH THE SAME ITEM THAT THEY ALREADY HAD WHICH IS BROKEN AND/OR WORN OUT AND EBAY IS GRACIOUS ENOUGH TO FORCE THE SELLER TO EAT THE "FRAUDULENT RETURN"!! IF THAT IN ITSELF ISN'T BAD ENOUGH, THE DISHONEST BUYER THEN CAN USE EBAYS "FEEDBACK" TO LEAVE "NEGATIVE FEDBACK" EITHER BEFORE, DURING OR JUST AFTER THEIR FRAUDULENT RETURN CLAIM IS PROCESSING THUS DAMNING THE SELLER EVEN MORE!! DONT GET ME WRONG AS I BELIEVE THAT A VERY HIGH PERCENTAGE OF EBAYS BUYERS ARE GOOD PEOPLE THAT ARE HONEST & UPSTANDING. THE 1 OR 2% OF CROOKED BUYERS CAN DO SIGNIFICANT DAMAGE TO EBAYS SELLERS.
TO FIGHT THIS EPIDEMIC I STARTED PERSONALLY THOROUGLY INSPECTING EACH AND EVERY ITEM BEFORE IT LEAVES MY POSSESION ABOUT 12 MONTHS AGO. REGARDLESS OF THE ITEM, I CAREFULLY OPEN EACH, REMOVE ALL THE CONTENTS, INSPECT EACH & EVERY PIECE INSURING THAT 1) EVERYTHING THAT IS SUPPOSED TO BE INCLUDED IS ACTUALLY ACCOUNTED FOR. 2)EVERYTHING IS IN PERFECT CONDITION AS IT SHOULD BE WITH NO BROKER OR DEFECTIVE PIECES. 3)THEN REPACK THE ITEM AND ALL COMPONENTS BACK INTO ITS ORIGINAL BOX JUST AS THEY WERE & WHILE DOING SO LOOK FOR EVERY OPPORTUNITY TO ADD ADDITIONAL PACKING MATERIAL ANYWHERE POSIBLE THUS GIVING EVERY ITEM I SELL THE GREATEST CHANCE OF ARRIVING TO THE BUYER IN PERFECT CONDITION AS 100% OF ALL I SELL IS SHIPPED VIA USPS, FEDEX OR UPS. THIS PROCESS I HAVE STARTED DOING IS TIME CONSUMING & THE ADDITIONAL PACKING MATERIAL COSTS COME OUT OF MY POCKET. THE UPSIDE TO THIS IS THAT I KNOW FOR 100% SURE THAT MY BUYER IS GETTING WHAT THEY HAVE PAID FOR AND THE 99% OF THE FEEDBACK THAT I RECEIVE FROM MY BUYERS SHOWS MY DEDICATION TO THEM!! THIS IS WHY I HAVE SUCH AN ISSUE WITH EBAY WHEN THEY NOT ONLY ALLOW A "FRAUDULENT BUYER" TO DO A RETURN FRAUD BUT THEY BASICALLY HELP THEM & TURN A DEAF EAR AND/OR BLIND EYE TO THEIR SELLERS!!
I'VE HEARD IT BEFORE, "WHERE WOULD EBAY BE WITHOUT ALL ITS BUYERS"?? TO THAT I SAY, "WHERE WOULD EBAY BE WITHOUT ALL OF ITS SELLERS"??? ITS A TWO WAY STREET HERE, YOU CANT HAVE 1 WITHOUT THE OTHER SO WHY DOES EBAY JUST PROTECT 1 AND NOT THE OTHER?? I'D LOVE TO HEAR FROM ANY OF FELLOW SELLERS THAT HAVE HAD TO DEAL WITH "RETURN FRAUD" AND EBAYS UNFAIR POLICIES AS I KNOW I'M NOT THE ONLY ONE!!
