I sold a brand new bidet seat. Buyer received the item and left positive feedback. Buyer has now started return which eBay automatically approved. The reason for the return is the buyer ordered the incorrect shape and it donâ€™t fit. How do I contact eBay and cancel the return request?

@hesahoot329 If you choose to accept returns, that is for any reason even if buyer made a mistake or item doesn't fit or changed their mind. If the item is defective or damaged, the buyer can use the Ebay Money Back Guarantee.

Return due to buyer mistake | Ask a Mentor

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Return due to buyer mistake | Ask a Mentor | eBay Community