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Return and refund
The Seller sends me a wrong Item (black instead of blue/grey, also it's different by quality), which also is much cheaper than the original one I purchased. The Original Item (advertised by Seller) cost $ 69.99, but the one that was sent to me approximately $25. I sent a message to the Seller with request to initiate the return, but I've got no response. Please advise how to orange the return and refund my money. Could not find the phone number of the Customer Service to resolve the Issue.
When I'm trying "Start the Return" on Customer Service site, it could NOT find my Item.
1 comment
lady_madonna
Mentor2 years ago@mar937828
If you cannot find the item in your Ebay Purchase History, perhaps you purchased the item as a Guest.
To file a Return Request for an item purchased as a Guest, follow these instructions:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065#section3