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return an item
I need to return an item because it wasn't the correct item .
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I need to return an item because it wasn't the correct item .
inceptions
Mentor6 months agoHi @victoriantreasures1
Here's what to do when you receive an item that doesn't match the description...
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.