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    Return an item
                     

    I bought an item on eBay, when it arrived it was the wrong item, I contacted the seller who offered a discount. I can't use the item because it's a different scale than the scale I own, model trains. I started a return after the seller lied to me about sending a replacement for the item I bought,  eBay closed it. The seller contacted me again and promised to refund my money if I would close the return on my end, like an idiot I closed my return and the seller never refunded my money. I spend a lot of money on eBay and they have abandoned me, there is no way to reopen the return and I'm out money, of course eBay has now lost my business, any ideas how I can get at this seller .

    espa6342
    espa6342
    1100View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eastlaneave

    eastlaneave

    Mentor1 year ago
    ~Community Mentor~4603View listings

    @espa6342 

     

    I'm sorry that happened.

     

    Once you close the return, you can't reopen it on eBay.

     

    You can, however, file a chargeback on your credit card or paypal.

                                           
    espa6342

    espa6342

    OP1 year ago
    1100View listings

    Great idea, PayPal should have my back, thanks. Good bye eBay.

                                           
    eastlaneave

    eastlaneave

    Mentor1 year ago
    ~Community Mentor~4603View listings

    @espa6342 

     

    I am very sorry this seller tricked you.

     

    eBay Money Back Guarantee protected you until you closed the return without being satisfied

     

    Here is eBay’s Money Back Guarantee  https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

                                           
                                                                                     
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