Return an item
I bought an item on eBay, when it arrived it was the wrong item, I contacted the seller who offered a discount. I can't use the item because it's a different scale than the scale I own, model trains. I started a return after the seller lied to me about sending a replacement for the item I bought, eBay closed it. The seller contacted me again and promised to refund my money if I would close the return on my end, like an idiot I closed my return and the seller never refunded my money. I spend a lot of money on eBay and they have abandoned me, there is no way to reopen the return and I'm out money, of course eBay has now lost my business, any ideas how I can get at this seller .
3 comments
eastlaneave
Mentor1 year ago@espa6342
I'm sorry that happened.
Once you close the return, you can't reopen it on eBay.
You can, however, file a chargeback on your credit card or paypal.
espa6342
OP1 year agoGreat idea, PayPal should have my back, thanks. Good bye eBay.
eastlaneave
Mentor1 year ago@espa6342
I am very sorry this seller tricked you.
eBay Money Back Guarantee protected you until you closed the return without being satisfied
Here is eBay’s Money Back Guarantee https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210