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What if a seller states they don’t accept returns and the the item is defective or not what was expected?
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What if a seller states they don’t accept returns and the the item is defective or not what was expected?
eburtonlab
Mentor3 years agoeBay's money back guarantee takes precedence if an item is defective or "not as described".
The seller's personal policy only matters for "remorse" returns.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
service-ace
OP3 years agoThank you for your answer to my query.
eburtonlab
Mentor3 years agoYou are entirely welcome.