Return
I bought an item that doesn't show up in my purchases. I need to return the item but can't get a return label, and I can't talk to a live real person. Help...
1 comment
I bought an item that doesn't show up in my purchases. I need to return the item but can't get a return label, and I can't talk to a live real person. Help...
mr_lincoln
Mentor1 month agoHi @widelos-42
Whether you purchased as a Guest intentionally or accidentally here is what we advise:
First, you are covered by the eBay Money Back Guarantee for 30 days from receipt: eBay Money Back Guarantee policy
Next, you may have inadvertently purchased as a Guest so you will have to log OUT of your eBay account to do anything with the Guest purchase. The email you received should have a link for you and this Help page will assist you as well: Buying as a guest | eBay
On a side note, Guest purchases cannot be merged with an eBay account nor can you leave Feedback on the transaction.