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Return
I initiated a return, and a QR code for mailing the item appeared, but it vanished the next day; however, the tracking information is already in the postal system. The money has been refunded. Is this how it’s supposed to work? Do I not need to send anything back?
5 comments
norringtomilke0
OP3 weeks agoAs I understand it, I don't need to take any action. If the seller wants me to send the item back, either customer support or the seller themselves will notify me via messages.
eastlaneave
Mentor3 weeks ago@norringtomilke0
If the seller refunded you, the return label (or QR code) disappears.
If the seller wants the item back, they will need to send you another label.
norringtomilke0
OP3 weeks agoAs I understand it, I don't need to take any action. If the seller wants me to send the item back, either customer support or the seller themselves will notify me via messages.
eastlaneave
Mentor3 weeks ago@norringtomilke0
Yes, you don't have to do anything unless the seller provides you with another return label.
norringtomilke0
OP3 weeks agoThank you very much for the reply. Have a nice day.