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Return
So i brought a wrong item i made a return claim, then cancelled it and now i'm trying to figure out how i can get the claim back because it's still wrong
4 comments
comics-scifi-collectibles
Mentor8 months ago@jadensw-5 Once you close a claim on eBay you can not reopen it or open a new one.
Did the seller send the wrong item or did you buy the wrong item by mistake? You may have other buyer protection depending on what happened.
jadensw-5
OP8 months agoi brought the wrong item by mistake.
So would i still be able to send it back even without a claim or there's no point?
gosimus
Mentor8 months ago@jadensw-5
< So would i still be able to send it back even without a claim >
That would depend on the magnanimity of the seller. Message the seller and see if he's willing to do something for you. Don't be offended if his answer is brusque.
comics-scifi-collectibles
Mentor8 months agoSorry, but since the mistake was yours the seller is not required to provide a refund. If you return the item outside of a case the seller doesn't have to refund you.