All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
  • Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Return
                     

    I am trying to send a rug back to seller as colour not what I expected but I brought it on klarna so it doesn’t register on my eBay purchases it’s say eBay commerce.com is that the same as eBay I am so confused I have messaged seller twice but had no reply can you please help me sort this out Klarna have stopped payments until I here from seller it’s such a muddle don’t know what to do next 

    casan_1332
    casan_1332
    591View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @casan_1332 

    This is the Ebay U.S. site. Since you are located in the U.K., you will need to use the Ebay U.K. site to seek assistance.  Sign out of the Ebay U.S. site, sign back in to the Ebay U.K. site:

    https://www.ebay.co.uk/

     

    Here's a direct link to support in the UK:

    https://www.ebay.co.uk/help/home

    The contact link is at the bottom of that page.

     

    Ebay UK Member to Member support:

    https://community.ebay.co.uk/t5/Member-To-Member-Support/bd-p/MemberToMemberSupport

     

    Ebay UK Customer Service:

    https://www.ebay.co.uk/help/call_us?type=ContactUs&topicId=4000

                                           
                                                                                     
    •                                                              
    •                                                              
    •