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How do I return an item that does not show up in my purchases
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How do I return an item that does not show up in my purchases
twinkling.smile
·2 years ago@stijo-4
Maybe because you weren't logged in when you made your purchase.
Go to the help page: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065
stijo-4
OP2 years agoSO HOW DO i RETURN THIS ITEM?
twinkling.smile
·2 years agoOpen the help page and go to...
You want to return an item
Many eBay sellers accept returns if you've changed your mind. Check the listing to see the seller's full return policy, including how long you have to request a return and any other conditions.
How to find the seller's return policy
If the seller states in their return policy that they don't accept returns, you can ask them to see if they'll make an exception.
If the item doesn't match the listing description, or if it is faulty or arrived damaged, you may be eligible for eBay Money Back Guarantee. This means that you can return it even if the seller's returns policy says they don't accept returns.
How to open a return request
You'll receive a confirmation email once you've created the request, which will include a link to view your return details. You can also see the status of your return by going to View order details in your order confirmation email, then selecting Resolutions.