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Return
HELP! I already shipped a return using my own service. I have read where I'm supposed to go to the return request and mark the return as sent and upload tracking. I CAN'T FIND THE MARK AS SENT OPTION ANYWHERE!!!! I messaged the seller and the seller ignored me. The package show delivered AND signed for but I'm almost out of time. WHERE CAN I FIND MARK AS SENT???!!!!! I'm using an android. Please give me step by step how to navigate to mark as sent. PLEASE, HELP!!!!!
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·2 years ago@jaman869
Can you Ask eBay to step in? Take a look to see if you can. If not, you'll need to contact eBay customer service and provide the tracking number to an eBay customer service agent.
Ask eBay to step in:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/ask-ebay-step-help-buyers?id=4701&st=3&pos=1&query=Ask%20eBay%20to%20step%20in%20and%20help%20for%20buyers&intent=Ask%20ebay&lucenceai=lucenceai&docId=HELP1382
Contacting eBay Customer Service:
If you have trouble connecting with an eBay agent, or getting a call back, try again later. These options are not available 24/7. You will have better results trying to contact eBay > Monday to Sunday 5:00 am to 9:30 pm Pacific Time.
eBay Customer Service (click on the link below):
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
In addition, you can use Facebook or X/Twitter to request assistance:
> www.facebook.com/ebay
> www.twitter.com/ebay