Go to your Purchase History, find the item, and under “More actions†click on “Return item†and select the reason for the return. Attach a photo.
If your return request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.
lady_madonna
Mentor2 years ago@womanshopper2
The seller would have to send the buyer the return shipping label in response to the Return Request the buyer filed.
womanshopper2
OP2 years agoThank you it was never sent do I Contact Seller or just return on my own
lady_madonna
Mentor2 years ago@womanshopper2
womanshopper2
OP2 years agoThanks got it you have been very helpful