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    returm an item
                     

    I opened a return for items received but do not fit. I discussed with ebay represenative getting a return label She informed me that as I said item doesnt fit then I have to pay return. I said I chose the because although checking that the items will fit they dont so either they sent wrong ones or item description is wrong. I then discussed that if I have chosen the wrong catergory I will cancel the return request and request again with the correct details. Now it seems I am unable to do that. Ibelieve I am owed 24.56 pounds froom a company in China I have sent them two messages and shall awaait any reply.

     

    any help and info of what to do nest will be appreciated.

    roger-rda
    roger-rda
    113View listings
    Posted 11 months ago·Last reply 11 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor11 months ago
    1932View listings

    @roger-rda   Sorry to be the bearer of bad news but once you close a return request you can not open a new one.

     

    This is volunteer help on eBay.com in the US. The UK site likes to send us visitors.

     

     You can connect with fellow buyers and sellers on the eBay UK Community pages> https://community.ebay.co.uk/

    Here's how to contact eBay UK customer service.

    1. CLICK THIS LINK:
    https://www.ebay.co.uk/help/eua?id=5275


    2. Request a call back

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