retund

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I want a full refund you send me a dress with a broken zipper I think you know it Total of $24.99 I will give you a change to answer then I'm going to tell eBay

stephanmitzi

579 View listings

Posted 2 years ago · Edited 2 years ago·Last reply 2 years ago

4 comments

stephanmitzi

OP2 years ago

579 View listings

they said no refunds

Unavailable member

·2 years ago

Their profile isn't available.

@stephanmitzi

Open a return request because the item is faulty and doesn't match the listing description. Here's how:

Find the item in your Purchases.
Select Return this item from the menu on the right.
Select your reason for the return and enter a comment about why you're returning it.
If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and showing any scratches or defects. Make sure to follow our Images, video and text policy when you're uploading images.
Select Confirm return.

You can keep track of your return and Ask eBay to step in if/when needed (click on the link below):

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/ask-ebay-step-help-buyers?id=4701&st=3&pos=1&query=Ask%20eBay%20to%20step%20in%20and%20help%20for%20buyers&intent=Ask%20ebay&lucenceai=lucenceai&docId=HELP1382

disneyshopper

Mentor2 years ago

8658 View listings

ebay's Money Back Guarantee trumps the seller's No Returns policy if the item never arrives, or it is Not as Described. The No Returns policy is only good for buyer's remorse: changed mind, didn't like it, doesn't fit, found it cheaper elsewhere. For those reasons, the seller can decline a return.

Unavailable member

·2 years ago

Their profile isn't available.

Hi @stephanmitzi

This is the eBay Community. Please contact your seller through your Purchase history by selecting Contact seller next to the item.

Good luck.