Retun Address is Bogus

Question

Can any of you kindly tell me how I can actually get a hold of a human being on Ebay to reslove an issue? They make it impossible to fix anything. I bought an item and it did not work. I am trying to return it and the return address is BULLSHEET and I am sure its on purpose. And I have tried numerous times to contact help on Ebay and I get their automated responces and cant ever get help. Do any of you know how I can actually get help from Ebay? Thank you.

eburtonlab · Answer

@bravo23delta

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

You can also try contacting eBay via social media direct message:

https://www.instagram.com/ebay/