Retracting a Offer

Question

I made a best offer for an incorrect item, is there a way to rescind the offer or simply contact seller?

ferncliff-39 · Answer

@irap-45

If you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.

You can retract an offer if:

There are 12 hours or more left before the listing ends
You placed your most recent offer less than an hour ago

You wonâ€™t be able to retract your offer if:

The listing ends in less than 12 hours and it's been more than an hour since you placed your most recent offer
The seller has already accepted or declined your offer, or sent you a counteroffer
Youâ€™ve already made 5 offers in a specific category

If youâ€™re using the eBay desktop site, hereâ€™s how to retract a Best Offer or a counteroffer if it meets the requirements above:

Go to Bids/Offers in My eBay - opens in new window or tab.
Find the offer youâ€™d like to retract.
Select Review offer, then select Retract offer.

You can also retract your offer on the item page by selecting Review offer and then Retract offer. If youâ€™re using a mobile browser or the eBay app, go to the Best Offer cancellation form - opens in new window or tab to retract your offer.

lady_madonna · Answer

You can contact the seller and ask them to decline your offer. Be aware that the seller is not required to respond nor obligated to agree to your request.