retracting a counter offer I made on an offer I received from seller

Question

Received an offer and made a counter offer to their offer, but see there may be more fees, so would like to cancel my counter offer. How to do this

inceptions · Answer

Hi @jerrydcks

You can't cancel it. You need to carefully consider your offer or counter-offer BEFORE submitting it. But as the buyer, there are no fees. If the counter-offer is accepted, you pay that price plus the shipping shown on the item listing (shipping is not negotiable with Best Offer).

ferncliff-39 · Answer

@jerrydcks

From policy:

If you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.

You can retract an offer if:

There are 12 hours or more left before the listing ends
You placed your most recent offer less than an hour ago

You wonâ€™t be able to retract your offer if:

The listing ends in less than 12 hours and it's been more than an hour since you placed your most recent offer
The seller has already accepted or declined your offer, or sent you a counteroffer
Youâ€™ve already made 5 offers in a specific category

If youâ€™re using the eBay desktop site, hereâ€™s how to retract a Best Offer or a counteroffer if it meets the requirements above:

Go to Bids/Offers in My eBay - opens in new window or tab.
Find the offer youâ€™d like to retract.
Select Review offer, then select Retract offer.

You can also retract your offer on the item page by selecting Review offer and then Retract offer. If youâ€™re using a mobile browser or the eBay app, go to the Best Offer cancellation form - opens in new window or tab to retract your offer.