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Restriction
My account has been restricted for a while now and I can't figure out how to get the restriction removed. My account doesn't have any overdue amount, there isn't a message about the restriction, and I haven't received a restriction email. I am in a loop of crazy making. I try to buy something, I get the restricted account message, I follow the steps - messages and email, and find nothing, I add a new payment method. I go to buy the item and then I get the restriciton message again. Has anyone else had this problem and fixed it? Thanks.
1 comment
love2beselling
Mentor7 months agoHi. HERE is eBay's official information on this topic. Any questions on restrictions can only be handled by eBay's customer service. Here is how to contact them:
You can request a call back by finding the words "Help & Contact" in small print at the top of any page. Click it and request a call back.
Here is eBay's page on contacting Customer Service. https://www.ebay.com/help/account/default/contacting-ebay-customer-service?id=4379
Another good option is to go to eBay’s page on Facebook and click “Message.†It is not live, but it is staffed by U.S.-based customer service representatives who typically respond within 48 hours. Link to eBay's Facebook page. https://www.facebook.com/ebay
Kathy Love2BeSelling
Posting ID. On eBay since 2002 with over 15000 feedback.