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Restricted Account
I keep getting messages that my account has been restricted, that I need to verify my identity and update my bank info, but every time I try to do that, it just tells me again that my account is restricted. It's like this awful cycle and I get nowhere.
I've sold one item and they want me to add my bank info and confirm my identity to get the pay out, but this loop hole keeps me from doing so.
2 comments
lady_madonna
Mentor3 weeks agoYou might need to contact Ebay Customer Service:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F
mi-348947
OP3 weeks agothank you, I did chat with the bot a few times. Will try again. This is very helpful!