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Resolved a policy violation, but now subsequent listings hidden??
I was recently found in violation of eBay policy when I mistakenly added a website of a product to my ad. After being informed of the violation, I resolved it and received confirmation from eBay that the issue was resolved by removing the off eBay information.
Since the resolution, when I try to list the same or similar type of item (military style backpacks) they are not being found in searches or on my profile listings. Are my listings now being hidden because of the previous violation? How do I fix this?
4 comments
4150dickson
OP5 months agoAnd of course, now that I reach out, my ad has posted and is visible. I guess it may have just taken longer to index then usual. Thank you again for your feedback. I really appreciate it!
eastlaneave
Mentor5 months ago@4150dickson
You're most welcome! I'm glad it was helpful. Come back anytime
eastlaneave
Mentor5 months ago@4150dickson
If you just want to see your listings --> check here: https://www.ebay.com/mys/active
✓ From my own personal experience, it can take 24-36 hours after listing for your item to appear in search and on your profile
This is a normal review and indexing period, and your items will appear in search after that process. (I know it is unpleasant to wait.)
Meanwhile, you can use the share feature to share your listing to social media and/or to collector's groups.
Some categories of items take longer for review, and military items are one that I have noticed take time.
I see 1 USGI and 2 GORUCK bags in your listings right now.
4150dickson
OP5 months agoThanks for the reply @eastlaneave So to clarify, I’m familiar with the active seller list etc. I had listed an Ataclete Alice Pack and noticed after two days, no views. Started searching keywords and nothing came up as newly listed in search. I figured maybe eBay won’t let me list this as this was the topic of the violation so I ended the auction and tried re-listing several times. It never showed up in searches though it showed active.
Yesterday I listed an Alice radio ruck and still no views. Nothing comes up in search, even when I search the actual listing title. However I do see it in my active seller list. The USGI Alice you see was listed prior to the policy violation last week. So yes you just confirmed my Alice listings since the PV are hidden.