Reserve fee refund

Question

I accidentally set the reserve price not knowing i would be charged $250. When I saw the charge I emedietly removed the reserve. About 5 minutes after auction started. Can I get a refund on that fee?

wooden_flower · Answer

@milehighh_58

Probably not, but it is worth asking. Reserve fees are not refundable. You can try asking customer service for a courtesy refund.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST