Requesting a payout

Question

I verified my account today. When I click on the message to upload documents it says no issues. But the request a payout is still blacked out. Under available funds it says my payouts are on hold.

wooden_flower · Accepted Answer

@ritcsh

Many functions on the eBay site require overnight to share an update.

If you’re still not able to request a payout, contact customer service so they can see if any additional information is needed.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST