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Request to Extend the Delivery/Return Time Due to Customs Delay
Dear eBay Customer Support,
I hope you are doing well.
I am contacting you regarding my eBay order.
Order number: 14-14748-40953
The package is currently delayed due to customs clearance and is being held by customs. I am waiting for the clearance process to be completed before the shipment can be delivered.
Because this delay is completely beyond my control, I kindly request that you extend the delivery and any applicable return or eBay Money Back Guarantee time limits until the customs issue is resolved.
I have been monitoring the shipment regularly, and the carrier has confirmed that the package is still in the customs clearance process.
I would greatly appreciate your assistance in protecting my buyer rights while I wait for the shipment to be released.
Thank you very much for your understanding and support. I look forward to your response.
Kind regards,
