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Request to extend payment deadline and report shipping settings issue
Hi, I am contacting you regarding Item ID: 317750017977.
I have every intention of completing the payment, but I am facing two issues with the seller [removed by moderator]
1. Seller Absence: The seller informed me that they will be away until the 31st and asked me not to pay yet. However, the payment deadline is tomorrow, and I am concerned that the order will be automatically canceled for non-payment. Could you please help extend the payment deadline or ensure my account is not penalized for this delay?
2. Shipping Cost Issue: I want to ship the item to a local address in Malaysia (where the seller is also located). However, the seller claims they cannot set up a domestic shipping option within the eBay platform and is insisting on the international shipping fee of $65. The seller even sent me a screenshot showing "Postage: --", which seems to be a listing error on their part.
I want to buy this item at a fair local shipping rate, but the seller is being unresponsive to fixing the system settings and is now away. I would appreciate your intervention to prevent the cancellation of this order and to help me pay the correct domestic shipping fee.
Best regards,
