Request to cancel--printed shipping label but haven't shipped

Question

I received a sale for sandals that are going international to Canada.  Printed shipping label to send to Illinois, and then notified that I had a message from Ebay.  Checked and the buyer sent two messages that he ordered the wrong size.  Said he needed wide but the sandals are adjustable.  I haven't sent them out, but I'm wondering if I should cancel (and would I be able to get my money back).   He didn't got through the Ebay request to cancel, but he may not have...

disneyshopper · Accepted Answer

I looked at the men's sandals that were sold today.  It uses ebay's International Shipping,  If you decide to go ahead and ship, and the buyer wants to return them for whatever reason, ebay will take care of the return and refund the buyer.  You get to keep the full payment.