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Request for review and coordination with Payoneer – eBay payout verification stuck
Dear eBay Customer Support,
My name is Anh Tran Duc, and I’m writing to request assistance regarding an issue linking my Payoneer account to eBay.
I’ve been attempting to complete the verification for managed payments, but I keep receiving an “ID number mismatch†notification. I have already verified my National ID and address with Payoneer several times, but the status on eBay remains “Not Accepted,†and I’m unable to receive payouts.
Payoneer support has confirmed that my documents are under review and suggested that eBay may need to manually resync the verification data to resolve this mismatch.
Could you please kindly help check my eBay account and, if possible, coordinate directly with Payoneer to ensure my verified ID details are updated correctly?
Here are my details for your reference:
- eBay Username: 4ever7898
- Payoneer Customer ID: 99763436
- Full Name: Anh Tran Duc
- Registered Email: waeboxmarketing@gmail.com
Attached are screenshots showing the “ID number mismatch†message and my Payoneer verification status for your reference.
I would greatly appreciate your support in helping me complete this verification so I can start receiving my eBay payments without further delay.
Thank you for your time and understanding.
Kind regards,
Anh Tran Duc
