Request for delayed shipping

Question

I have a buyer that purchased an item, paid for it but left a message asking to delay

shipment because she would be out of town. I have a one day handling time and

packaged the item. Is there any reason why I can't hold the package for a few days

so she won't get it until she returns??

dryophelia · Answer

@suzys-stop-n-shop

It is the buyer’s responsibility to figure this out. You have to ship within your stated handling time and are only required to prove it was delivered to her zip code.

This situation really gets my goat. Why do buyers do this?

Who goes away and doesn’t arrange for a neighbor or friend to take the mail in everyday.

She should contact the post office and ask them to hold all her mail until she gets back. It might even be possible to do it online. There is probably a charge, but that is not your problem.