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Reprint return shipping labels
I refunded a buyer and he can’t seem to get the label or QR code to access label
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Discussions in this board are limited to the original poster and Community Mentors
I refunded a buyer and he can’t seem to get the label or QR code to access label
eburtonlab
Mentor8 months ago@justlikeelle
Once the buyer has been refunded, any eBay links to a label or QR code stop working. This is so that sellers that do not need a return can issue a refund without paying for an unwanted return.
Sellers that want returns should wait until the item is returned to issue a refund.
If you want the item returned, you will need to provide a label to the buyer outside of eBay and then hope the buyer is willing to use it.